Privacy Policy
This policy explains how Little Sharkies Early Learning Centre handles personal information collected through this website.
What we collect
When you use our tour booking or contact forms we collect the details you choose to provide — typically the parent or guardian's name, email address and phone number, your child's first name and age group, a preferred tour date and time, and any message you write. We do not ask for sensitive health, financial or identity documents through this website.
Why we collect it
We use this information solely to respond to your enquiry, arrange and confirm a centre tour, and provide information about our programmes, availability and enrolment process. We do not sell your information, and we do not use it for unrelated marketing without your consent.
Storage and service providers
Enquiries submitted through this website are transmitted by email to the centre and handled by our administration team. This website is hosted by a third-party web hosting provider and enquiry emails are delivered using a third-party email delivery service. These providers may process data outside Australia. We take reasonable steps to keep personal information secure and to retain it only for as long as it is needed for the purpose it was collected.
Analytics and cookies
This website may use privacy-conscious website analytics to understand aggregate visitor numbers and which pages are useful to families. Analytics is only active when a measurement account has been configured by the centre, and IP addresses are anonymised where the analytics provider supports it. No advertising profiles are built from your visit.
Access, correction and complaints
You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete an enquiry record. Please contact us on (03) 9830 8811 or info@littlesharkies.com.au. If you are not satisfied with how we have handled your information, you may contact the Office of the Australian Information Commissioner.
Children's information
Any information about a child provided through this website is supplied by a parent or guardian and is used only to assist with the enquiry. Enrolment records held once a child attends the centre are governed by our full enrolment privacy collection notice, which is provided as part of the enrolment pack.
Please note
This website privacy policy is provided as a general statement of our current practices. It should be reviewed and confirmed by the centre (and, where appropriate, a legal adviser) to ensure it accurately reflects Little Sharkies' operational practices and obligations under the Privacy Act 1988 (Cth) and Victorian early childhood regulations.
Questions? Contact our team.